Super Penguin Privacy Policy

1. Introduction

At Super Penguin, we are committed to protecting our players' privacy. This Privacy Policy describes how we collect, use, store and share your personal information when you use the game. By playing Super Penguin, you accept the practices described in this policy.

2. Information We Collect

We collect personal information and technical data when you register and play Super Penguin, including:

Registration information: Username, email address.
Game data: Play time, coin balance, last login date, inventory and in-game statistics.
Chat message history: Messages you send in the in-game chat.
Technical information: IP address, device type, operating system and data about the game's performance on your device.

We do not knowingly collect information from children under 13. If we discover that a child under 13 has provided personal data, we will delete that information immediately.

3. How We Use Information

We use your personal information for the following purposes:

User account management: To create and manage your player account.
Improving the game experience: We use data to adjust content and gameplay and to improve the overall user experience.
Data analysis: To evaluate the game's performance and optimize its features.
Communication: We send notifications about game updates, changes to the privacy policy or important alerts.

4. Legal Basis for Data Processing

We process your personal information on the basis of:

Consent: Given when you register for the game.
Performance of a contract: Necessary to provide you with access to the game and manage your account.
Legal compliance: We may process your data when necessary to comply with a legal obligation.

5. How We Share Your Information

We share your personal information only in the following cases:

Service providers: We use DigitalOcean, whose servers are located in New York (NYC), USA, to host the Super Penguin servers. We make sure that any international data transfer complies with applicable regulations, and appropriate measures are taken to protect your information.
Legal compliance: We may disclose your personal information if required by law or if necessary to protect the rights, property or safety of Super Penguin.

We do not sell your personal information to third parties or share it for commercial purposes without your consent.

6. Advertising and Cookies

Super Penguin may include ads through services such as Google AdSense, which use cookies and tracking technologies to show personalized advertising. By using the game, you consent to the use of cookies to improve the gaming experience and personalize ads.

7. Data Security

We implement security measures such as:

Data encryption: Your account password is stored in encrypted form in our database. This way, only the account holder has access to it. We cannot decrypt, read or share your password.
Restricted access: Only authorized staff can access the personal information needed to perform their duties.

Although we take reasonable measures to protect your data, no transmission of information over the internet is completely secure. We cannot guarantee the absolute security of your personal data.

8. Data Retention Period

We retain your personal information while your account is active. If you decide to delete your account, all your data will be removed from our systems within a maximum of 30 days, unless it must be kept for legal reasons.

9. Your Rights

As a user, you have rights over your personal information:

Right of access: You can request information about the data we hold about you.
Right to rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
Right to data portability: You have the right to receive your data in a structured, commonly used format.
Right to restriction of processing: You can request that we limit the use of your personal data in certain cases.
Right to object: You can object to the processing of your data, especially in relation to direct marketing.

To exercise these rights, please contact us using the information provided in the contact section.

10. International Data Transfers

Since Super Penguin's servers are hosted by DigitalOcean in New York, USA, we may transfer and process your data outside your country of residence. We make sure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to users through the game or by email. Your continued use of Super Penguin after such changes constitutes acceptance of the revised policy.

12. Links to Other Websites

The game may contain links to external websites or services that are not controlled by Super Penguin. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before providing them with any personal information.

13. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us by email or through our social media channels.

Although we do not have a Data Protection Officer (DPO), we are committed to responding to your privacy inquiries in a timely manner.